6 things successful credit unions of the future will do

first_imgI love what I do. As an entrepreneur who loves credit unions and loves helping them create great culture, implement leadership & organizational development programs, and cultivate healthy teams, it’s so ridiculously fulfilling and humbling being part of such deeply meaningful things with my credit union clients.Along with those things, though, comes the immense responsibility to be aware of trends, studies, and research that might help us understand where the future of work is headed, especially as it relates to the aforementioned areas of emphasis. With that in mind, here are the things I believe successful credit unions of the future will do.Successful Credit Unions of the Future Will Prioritize PeopleCredit unions strive to create value for their members and communities, but ultimately, the way we do that is through our people, right? It stands to reason, then, that attracting and retaining them, engaging them, and developing them will be of paramount importance for organizations and leaders.If any of those pieces is off, people won’t be able to fully realize their potential to do amazing work in the service of their credit unions, members, and communities; and consequently, neither will their credit unions.Successful Credit Unions of the Future Will Reimagine Employee EngagementWe have to challenge ourselves to conceptualize engagement in different and meaningful ways that will be sustainable in the rapidly changing talent environment.The credit unions that will be successful in the future will be the ones that can provide a compelling narrative explaining their purpose, what they do, their culture, and what they’re offering to people who are willing to join in their mission.At the same time, credit unions should provide a clear and compelling picture of what’s expected of people who join them in the pursuit of that mission. Part of that is made clear through a distinct purpose, identity, culture, and core values.Successful Credit Unions of the Future Will Create a Coherent Identity by Integrating Culture and BrandOrganizations are realizing that a key to success is having a clear and distinct organizational identity, and the only way to do that is to fully integrate your credit union’s culture and brand.Often, credit unions are tempted to only really invest time and resources in one of the two – say brand, for example – without realizing that simply building a brand without it being rooted in the culture will result in a brand that is largely detached from the organization’s DNA and daily employee life. It’s only when the brand is fully integrated with the culture that its real potential is unlocked, turning it into something far more powerful and sustainable than it would be on its own.Successful Credit Unions of the Future Will Take a Hard Look at LeadershipBeing a smooth talker with the ability to wine and dine the board may be enough in a few credit unions today, but it’s not going to cut it for credit unions wanting to build sustainable success and high performing organizations going forward. Similarly, other leadership behaviors that perhaps were swept under the rug in the past won’t be overlooked in the future, as dictatorial, manipulative leadership can and should be rejected by people, organizations, and boards.Organizations in the broader business world have begun to realize how critical it is to see demonstrated leadership competence – not just operational competence – prior to putting people into critical leadership positions. Increasingly, executives and managers are being exposed as woefully inadequate leaders as people have new and different (and wholly appropriate) expectations of what leadership should look like.Credit unions seeking to have strong, sustainable organizations will need to rethink leadership and seek out leaders with demonstrated leadership ability, self-awareness, humility, and a track record of healthy, engaged teams.Successful Credit Unions of the Future Understand that Technology isn’t a Department Anymore – It’s a Strategic Enabler and Driver. (Thanks to my friend Christian Marcussen for suggesting the term Strategic Enabler.)Technology use is accelerating. (I know, I know. Thanks, Captain Obvious.) Understanding that, though, should really cause us to examine our mindset relating to technology. It has to be an enabler and driver of the organization’s work, not an obstacle to it getting done.This mindset should also force us to rethink our posture towards technology in regards to staffing, budgeting, and projects. Everything and everyone in the organization will continue to become increasingly dependent on robust technology – not to mention data and analytics – to function, form strategy, make decisions, and so on; so it stands to reason that the credit unions whose focus on technology increases will be the ones who will be successful.Successful Credit Unions of the Future Understand That Culture is Everything While it’s exciting to see that culture is becoming more and more widely accepted in the broader business world as a critical component of a successful business, it has yet to gain that same level of acceptance within the credit union landscape. That’s not to say there aren’t credit unions doing a fantastic job with it. There definitely are, and there are more who are working right this second on creating clarity around their identity and cultivating healthy, unique culture (here’s looking at you, Mojo clients).But as the pace of change continues to accelerate, culture is what will anchor your credit union. Culture is what creates and clarifies that sense of purpose for your people, and provides a compelling context within which they can live and work every day.Culture is also the single thing that no other financial institution can copy. Everyone has similar, if not identical, products and services. Others can copy strategies, tactics, marketing ideas, etc. Culture, however, is the hardest to duplicate. That’s because it’s unique to your credit union, with your people, your core values, and your identity.Consequently, culture is the foundation and competitive linchpin for credit unions that create their own future. Successful credit unions will consciously and proactively cultivate healthy, unique, culture, baking that identity into every, single aspect of organizational life.So what’s the bottom line? There’s obviously so much we could talk about, but I’ve tried to highlight some of the bigger things that I think could be the most helpful. Feel free to add more of your own ideas in the comments! 514SHARESShareShareSharePrintMailGooglePinterestDiggRedditStumbleuponDeliciousBufferTumblr,Matt Monge Matt Monge is a speaker, consultant, blogger, mental health advocate, and the founder of The Mojo Company. His mission? Simple. He’s on a crusade to make the world a better … Web: www.themojocompany.com Detailslast_img read more

New online marketplace exclusively for Trojans

first_imgStudents looking to buy or sell books, furniture or housing online have an abundance of options, but USC’s Undergraduate Student Government is attempting to make the process safer and more streamlined with Tommy’s List, an online classified ads website designed specifically for USC students.A Trojan version of Craigslist, Tommy’s List allows only students with a “usc.edu” email address to post and respond to classified listings.“We loved Craigslist’s simple ideology and clear-cut categories,” said Chris Cheng, USG’s director of outreach. “We wanted that but just for USC students, so that we can have a safe market place — something for our own little niche.”USG’s communication department created Tommy’s List for students to safely buy and sell books, electronics, tickets and other goods within the USC community, and to make all transactions on campus, with no shipping costs.“It’s such a great idea, you can look for anything from jobs to internships,” said Paige Hill, the senior director of communications for USG. “It just makes things easier for students. It’s not as broad as other sites, you can know who you’re buying from and you don’t have to drive far.”Cheng also suggested that the site could be an alternative source for students to buy secondhand textbooks.“People will still go to bookstore but they do run out of books a lot,” said Cheng. “This is a way to make a more convenient change for the students if they don’t want to pay a store price and want a trusted seller.”Though the site was created in the spring, USG only recently began publicizing it.“After the [student government] elections last semester we never got to have a huge promotional push,” Cheng said. “And this year I was wondering whatever happened with that site. I brought it up and it worked and was good to go, so we started the campaign this week.”USG plans to continue to promote the site, which currently contains about a dozen listings, through fliers and promotional boards.But with websites such as Craigslist, Uloop and Facebook marketplace, some students question whether Tommy’s List is necessary or effective.“It’s a cool idea but I’m not sure how viable it is since Craigslist is available and massive in its scope,” said John Hervey, a senior majoring in political science. “I probably wouldn’t use it.”Other students, however, said the exclusivity of Tommy’s List would be a welcome safety measure.“That’s a great idea, I would definitely use it, especially for schoolbooks,” said Cheyenne Pierce, a graduate student in the School of Social Work, who said she already uses other online classifieds sites. “Craigslist is too broad. This sounds more safe, especially for a lot of the freshmen who are not from this state and don’t know the area.”last_img read more

UEFA backs December 23 final

first_imgUEFA says it wants the 2022 World Cup final in Qatar to be held two days before Christmas because it would have less impact on its own international matches.The European body’s proposed date of December 23 has sparked uproar in Britain as it would threaten the traditional festive club programme.A FIFA task force on Tuesday recommended that the 2022 tournament should be played in late November to late December to avoid the heat of the summer, but FIFA’s executive committee will make a final decison on the dates on March 20.UEFA’s position has infuriated the Premier League – and it appears the governing body is pushing for December 23 to reduce disruption to its new Nations League competition.A spokesman said: “Earlier [than December 23] would have more impact on European qualifiers.”December 18 remains a strong possibility, however – it is Qatar’s national day and also falls on a Sunday, and would be early enough for the festive club programme to take place. FIFA’s general secretary Jerome Valcke has confirmed that the 2022 World Cup will be four days shorter as a “concession” to the league and clubs, 28 days instead of the usual 32, and that the African Nations Cup in 2023 will be moved to June 2023 from January.He also said no apology was necessary to the clubs despite the disruption it will cause to domestic football across the globe. He also ruled out paying compensation.Valcke told a news conference in Doha after a Qatar 2022 organising committee board meeting: “We are bringing all our people to enjoy the sporting and financial results of the World Cup so why should we apologise – I definitely don’t feel I have to apologise for the decision made yesterday. There will be no compensation.”Valcke also appeared to confirm the deal to extend the USA TV rights deal with Fox to include the 2026 World Cup had been done to avert the threat of any legal action over its 2022 deal.He said: “We have done what we had to do in order to protect FIFA and the organisation of the World Cup.”last_img read more

Essequibo crush defending champs Georgetown

first_img2018 GCB/CGI Jaguars One-Day 50-Over LeagueThe 2018 GCB/CGI Jaguars One-Day 50-Over League continued with its penultimate round on Wednesday at four venues across the country. This round witnessed Essequibo crushing the defending champions, Georgetown to greatly enhance their chances of lifting this year’s title. In the other matches, East Bank Demerara defeated Lower Corentyne, West Berbice sank East Coast while Upper Corentyne won their match against West Demerara.Georgetown v EssequiboWith sunny weather at the GCC, Bourda venue, spectators saw an intense match in which Georgetown won the toss and inserted Essequibo to bat. Initially, it appeared that Georgetown had made the correct decision, as their bowlers made it difficult for Essequibo to score, with Essequibo eventually putting up an acceptable 152 all out in 43.4 overs, off their allotted 50 overs. Ricardo Adams top scored with 37, with Mark Williams contributing a valued 23. Bowling for Georgetown, Steven Sankar and Ramaal Lewis took 3 for 12 and 24 runs respectively, while Christopher Barnwell added to his tally of wickets by collecting 2 wickets for 31 runs.Georgetown would have fancied their chances, having been set a meagre 153 for victory. However, Essequibo defended their score effortlessly when Ricardo Adams and Anthony Adams took 4 for 16 and 4 for 26 respectively, and choked the Georgetown batsmen to an unbelievably low score of 55 all out off 24.1 of their allotted 50 overs. Christopher Barnwell was the only Georgetown player to put up a fight, but fell for only 21 runs.Essequibo won by 97 runs.Man of the Match: Ricardo AdamsEast Bank v Lower CorentyneIn the match, East Bank v Lower Corentyne, East Bank won the toss over at Everest and decided to bat. They managed to score a brilliant 209 all out in 38.2 overs. Middle order batsman Ronaldo Alimohamed, blazed a magnificent 102, for which he was awarded the Man-of-the-Match trophy. Vishaul Singh provided valuable support with 30 while Trevon Griffith made 15. The rest of the batsmen fell cheaply. Bowling for Lower Corentyne, Veerasammy Permaul was the most destructive bowler, picking up four wickets for 29, while Raun Johnson, Nial Smith, Kassim Khan and Kelvin Umroa collected a wicket each.In reply, Lower Corentyne folded for 77 in 19.3 overs with the highest score being 20 from opener Kevlon Anderson. Junior Sinclair (16), Jonathon Foo (11) and Devon Clements (10) were the other batsmen recording double figures. The rest of the line-up was rapidly dismissed. Gavin Singh and Trevon France collected 4 for 16 and 4 for 4 respectively.East Bank won by 132 runs.Man of the Match: Ronaldo AlimohamedUpper Corentyne v West DemeraraOver at Port Mourant, Upper Corentyne won the toss and decided to bat scoring 180 all out in 45 overs. Eon Hooper top-scored with 41 while Alex Algoo, Trishan Ramsarran and Shawn Perreira contributed 21, 22 and 21 runs respectively. Bowling for West Demerara, Akshaya Persaud collected 4 wickets for 38 runs, while Mahendra Dhanpaul and Richie Looknauth grabbed 2 wickets each for 44 and 36 runs respectively.West Demerara, in their reply, put up a good fight but fell tantalisingly short by seven runs as the team fell for 173 all out in 44.4 overs. Tagenarine Chanderpaul top-scored with a dazzling 84 not out while tail end batsman Malcolm Hubbard assisted with an acceptable 40. Tevin Imlach also supported with 12 runs. Bowling for Upper Corentyne, Clinton Pestano and Demitri Cameron shared 3 wickets each for 31 and 58 runs while Jonathon Rampersaud picked up 2 for 18.Upper Corentyne won by 7 runs.East Coast v West BerbiceAt Bush Lot, West Berbice won the toss and set out to bat amassing a 200 total in their 50 overs.  Javid Karim top scored with 66 while Seon Glasgow added valuable support with 45. Bowling for East Coast, Rajendra Chandrika picked up 3 for 22 and Bhaskar Yadram 2 for 41.East Bank, in their reply, set out to bat, but crumbled for only 66 runs. Brian Sattaur (15) and Ameer Khan (14) were the only ones to gain double figures off their innings as the rest fell inexpensively. Bowling for Essequibo, Keon Joseph bowled eight brilliant overs in which he picked up three wickets for just two runs. Kevin Jawahir also bowled brilliantly as he picked up two wickets for seven runs off his four overs.West Berbice won by 134 runs.Man of the Match: Javid KarimToday marks the seventh and final round of this competition, and will witness Essequibo versus West Berbice at Bush Lot; East Bank will go up against West Demerara at Everest; Lower Corentyne take on Georgetown at GCC while East Coast will face Upper Corentyne at Enmore. All matches start from 09:00h.The presentation ceremony for the 2018 GCB/CGI Jaguars One-Day 50-Over League will be held immediately on conclusion of the match at Bush Lot, West Berbice.last_img read more